JEFFERSON, TEXAS – June 13, 2016 – The Excelsior House Hotel, a historic hotel located in downtown Jefferson, Texas, today announced that it has received a TripAdvisor® Certificate of Excellence for Superior Service. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
“We are proud to be recognized for our outstanding customer service by our guests to the hotel. This is why our hotel has been in continuous service since the 1850’s.” stated, Nikki Elms, General Manager of the hotel.
“With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and frequency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
The Excelsior House Hotel, located in downtown Jefferson, Texas, is owned and operated by the Jessie Allen Wise Garden Club. The hotel features 15 guest rooms with period furniture and dates back to the 1850’s and includes a ballroom, dining room and New Orleans’ style courtyard. www.theexcelsiorhouse.com More information is available by calling (903) 665-2513.
TripAdvisor® is the world’s largest travel site**, enabling travelers to plan and book the perfect trip. TripAdvisor offers advice from millions of travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors***, and 350 million reviews and opinions covering 6.5 million accommodations, restaurants and attractions. The sites operate in 48 markets worldwide.